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La Vida Serena

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La Vida Serena
La Vida Serena
(8 Reviews)
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711 Kingsway Blvd Del Rio, TX 78840
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
i thought from past knowledge that it was a first class nursing home, but i found out within the first week that while the people overall were friendly the service at least for my son who has been in coma for over eighteen (18) years i noticed that just about everything i had written had been ignored and what was being done was hurting my son,his right thumb had been dislocated and nobody could or would say when it happed, some of his medication had been dduplicated or tripled, stool softner was using to induce bowl movement, which caused him to be sent to the hospital on the 17th of nov and is still there
by aa manuel c martinez xxx.xxx.133.198
November 23, 2020
i had my son, manuel martinez in 2002 in a coma from san antonio, tx
i found that in truth it seemed like and later grew to accept that it was like no where else i had seem or heard about. My son was there about 6 months and due to the driving back and forth to eagle pass i brought my son to la sacatecas nursing home in eagle pass, but i never forgot my friends in del rio whiich i revisted several times
GOD BLESS PLACES WHERE ONE CAN SEND A SICK PERSON
by Manuel C Martinez xxx.xxx.133.198
September 18, 2020
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Sam xxx.xxx.211.29
July 31, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.22.40
July 12, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.196.194
February 15, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider use current and safe equipment?
Fairly current
Does this provider treat every client equally?
Yes, they don't show favoritism
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Cecilia M Hartman xxx.xxx.211.55
November 12, 2012
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
May 29, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business.
by marc
April 22, 2011
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Map and Directions
711 Kingsway Blvd, Del Rio, TX 78840