Kingsbridge Heights Rehabilitation Care Center

Kingsbridge Heights Rehabilitation Care Center
Kingsbridge Heights Rehabilitation Care Center 3426 Cannon Pl Bronx, NY 10463
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They have really great customer service here. They always put their customers first, regardless of the situation. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand.
by MAS xxx.xxx.22.245
November 05, 2013
Was this provider's office clean?
It could have used some cleaning
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous xxx.xxx.169.28
October 26, 2013
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.231.117
September 10, 2012
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
January 19, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 31, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 03, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
July 27, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
July 11, 2011
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
May 27, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
May 20, 2011
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