Did this provider ever take personal phone calls while in the appointment room with you?
                        
                        
                            No, they've never taken personal calls with me
                        
                        
                            Were the staff members able to answer your questions?
                        
                        
                            Yes, they were able to answer my questions
                        
                        
                            Did this provider ever postpone your appointment?
                        
                        
                            No, they never postpone my appointment
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Yes
                        
                        
                            Does this provider maintain a professional appearance?
                        
                        
                            Yes, he/she looked very professional