Hooverwood Nursing Home

Hooverwood Nursing Home
Hooverwood Nursing Home 7001 Hoover Rd Indianapolis, IN 46260
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
1 star average for Staff
My mother has been at facility for over a year. In that time the quality of care has steadily decreased. She is in the dementia unit and cannot speak and cannot walk. Most of the staff in this unit are unfriendly and seem annoyed when family asks questions or complains. We have reported problems with her care, and are still experiencing the same issues. We are looking for another facility. The place in general is kept clean, but we are very disappointed.
by Anonymous xxx.xxx.130.24
September 18, 2014
Inattentive, dirty, understaffed.
by Jamie xxx.xxx.50.106
August 21, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 05, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 31, 2011
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