Hillside Acres

Hillside Acres
Hillside Acres 370 E Howard St Willard, OH 44890
Add a Review

Consumer Feedback

(3 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by clara herrera xxx.xxx.76.82
July 04, 2014
We placed my father, who has dementia in here and they had no prior knowledge of the problems associated with dementia. He has now been moved to a dementia care unit and the difference is like night and day. When we picked him up, his room stunk so bad I was gagging in the hall and I have a strong stomach. He did not get any better while he was there, it was evident they didn't work with him at all, granted he doesn't want to be worked with but that is the nature of the disease. The head nurse kept calling us trying to move his room rather than working on cleaning his room and helping him to clean up after himself so that it didn't smell so bad. I have pictures of him when he was there and he looks so much better now, it is amazing--if you can avoid this facility please do so!!!
by Get the right one xxx.xxx.133.85
July 25, 2013
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.76.78
July 05, 2012
Add a Review