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Highland Care Center

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Highland Care Center
Highland Care Center
(4 Reviews)
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91-31 175th St Jamaica, NY 11432
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Consumer Feedback

(4 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Anonymous xxx.xxx.115.246
May 14, 2014
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.54.5
November 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.204.106
April 18, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.183.18
January 18, 2013
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Map and Directions
91-31 175th St, Jamaica, NY 11432