Heritage Rehabilitation & Living Center

Heritage Rehabilitation & Living Center
Heritage Rehabilitation & Living Center 457 Old Lewiston Rd Winthrop, ME 04364
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
4 star average for Staff
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
by me xxx.xxx.189.203
October 02, 2014
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was this senior care facility's staff friendly?
Yes
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.43.234
July 25, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by na xxx.xxx.78.103
May 15, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.78.103
November 04, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.74.197
August 27, 2013
They always go above and beyond to help me with anything I need. They never complain about my needs, and I know I can always count on them regardless of what requests I make. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I couldn't believe how great the faciltiy looked. It was very obvious that they took pride in the facility's appearance and have worked hard to maintain and improve the physical plant. It was one of the best looking offices I've ever seen. They even have a large garden and I was able to help with the vegetables, just like at home!
by Recent Rehab Patient
July 26, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 09, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider answer all of your questions?
Some were answered
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider rush your appointment?
Not too much, but somewhat
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
April 21, 2011
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