Heritage Health Care Center

Heritage Health Care Center
Heritage Health Care Center 1101 Snows Mill Ave Tuscaloosa, AL 35406
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
My best friend, Mrs. Loris Madison was at Heritage for 6 years. She had excellent care. I could not have asked for a better staff, they were more than staff they were like family. They were never to busy to answer questions, to take a call or to just visit with her and me. I have come to love the staff, Mrs. Madison was blessed to have been there with them.
It was as if she was at home. She was an angel to me and now an angel with God.
by Cathy Plowman xxx.xxx.1.19
September 22, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.70.61
May 06, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.235.174
October 01, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.223.250
April 02, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 20, 2011
Was this provider friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 10, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's staff friendly?
No, they were rude
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous
April 07, 2011
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