Heritage Hall--Wise

Heritage Hall--Wise
Heritage Hall--Wise College Rd Wise, VA 24293
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Are you going to visit this senior care facility again?
Not if my life depended on it
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
Not one bit
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was this senior care facility clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.89.130
September 17, 2014
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.98.88
June 29, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.204.61
June 23, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.163.125
June 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.232.116
April 20, 2012
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Are you going to visit this provider again?
Sure
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 11, 2011
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