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Heritage Center Nursing Home

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Heritage Center Nursing Home
Heritage Center Nursing Home
(25 Reviews)
> Get Phone Number & Directions
1026 McFarland St Morristown, TN 37814
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Consumer Feedback

(25 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Was this provider's staff friendly?
Not Really
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.4.171
November 26, 2012
Was this provider's office clean?
It was satisfactory
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.95.81
November 17, 2012
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
No, it was expensive.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.240.135
October 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.98.218
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.240.21
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.107.124
May 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.146.96
April 26, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 05, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Fairly Easy
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 28, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
November 12, 2011
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Map and Directions
1026 McFarland St, Morristown, TN 37814