Heartland Health Care Center--Whitehall

Heartland Health Care Center--Whitehall
Heartland Health Care Center--Whitehall 916 Lewis St E Whitehall, MI 49461
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.51.49
April 04, 2012
Does this provider have a good professional reputation within your community?
Not really, it could be better
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
February 14, 2012
I was certainly satisfied at the level of service I received. They completely surpassed all my expectations. They always went above and beyond to help me with anything I need. They didn't complain about anything, and I knew I could always count on them. If I were in some kind of an emergency I'd go back.
by Barbee
November 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
July 11, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 06, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
March 26, 2011
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
March 16, 2011
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