Heartland Health Care Center at Briarwood

Heartland Health Care Center at Briarwood
Heartland Health Care Center at Briarwood 3011 N Center Rd Flint, MI 48506
Add a Review

Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
4 star average for Staff
Very pleased with my stay. Good therapy and nice room. Became good friends with my roommate
by Bbb3487 xxx.xxx.47.5
January 24, 2020
I was there from December 15 til January 16 2017 I liked most of the nurses they know who they r that went above and beyond to take care of me. I also like the therapists my three I had I didn't like some of the staff lithe social workers cuz u got me confused with another patient and I got treated unfairly at times overall I did like it I did not like being one of the youngest there
by Jessica kirby xxx.xxx.4.14
May 05, 2017
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
Sure
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.162.61
October 20, 2014
my grandmother lived at briarwood for a while. while she was there they started remodeling the rooms and moved her to the hallway, they still charged her as if she was staying in one of the rooms. other than that problem, we really didnt have many other issues
by mmmiii xxx.xxx.136.93
February 20, 2013
Patient was discharged to ER with UTI, dehydration and confusion. PT staff verbally abusive. Nursing staff refused to explain medications that were administered.
by EmTU91
May 07, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
May 06, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
No
by Anonymous
April 27, 2011
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Melissa
March 23, 2011
Add a Review