Hearthstone Manor

Hearthstone Manor
Hearthstone Manor 2901 E Barnett Rd Medford, OR 97504
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Consumer Feedback

(3 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
1 star average for Recommended
My mother has been neglected and exploited by this facility.
by P Oed xxx.xxx.126.209
May 31, 2014
Was the waiting area spacious?
No, but I can always find a seat
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Kefo1943 xxx.xxx.241.100
November 07, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by George xxx.xxx.76.213
September 19, 2012
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