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Havana Healthcare Center

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Havana Healthcare Center
Havana Healthcare Center
(11 Reviews)
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609 N Harpham St Havana, IL 62644
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
1.5 star average for Value
The nicest health care center in central Illinois. Would recommend it to anyone, They have the greatest friendly staff that really care's for the resident's. Can't say enough good things about the place.
by wilbert shoemaker xxx.xxx.148.205
December 15, 2015
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Does this provider welcome questions?
Yes
Were the restrooms well-stocked at this provider's office?
Ok
by Anonymous xxx.xxx.216.182
April 03, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this nursing home to others?
I Already Have
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.126.15
January 18, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.195.87
November 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by John xxx.xxx.140.129
March 11, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
by Anonymous
February 13, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous
November 29, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous
October 25, 2011
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this nursing home to others?
No
Did this provider have reasonable prices?
No, it was expensive.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 03, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous
August 23, 2011
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Map and Directions
609 N Harpham St, Havana, IL 62644