Directory > Providers > Senior Care > Nursing Home > MD > Brooklyn Park > Hammonds Lane Genesis Center > Reviews

Hammonds Lane Genesis Center

Nearby

Nursing Homes

Villa Rosa Nursing and Rehabilitation

Mitchellville, MD

Hammonds Lane Center

Brooklyn, MD

HeartHomes At Linthicum

Linthicum Heights, MD

Answers For The Aging

Halethorpe, MD
Get Featured on Wellness.com > Learn More
Hammonds Lane Genesis Center
Hammonds Lane Genesis Center
(11 Reviews)
> Get Phone Number & Directions
613 Hammonds Ln Brooklyn Park, MD 21225
Add a Review

Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
HORRIBLE! This facility is only out for MONEY! Not only did I NOT receive the therapy I desperately needed but they are BILLING ME INSTEAD OF MY INSURANCE. I had and have insurance, as I did during my horrible stay here. They have had anonymous collectors call me (they stated they were calling to HELP me with my problem with Hammonds). I investigated the number they called from, which was New York, and found they were a collection agency. I have since had several harassing calls and LETTERS from another collection agency regarding the "every changing amount" they propose I owe them. This is totally ridiculous and has added tremendously to my anxiety. I tried calling the Administrator, Samantha Smith and the Director, "Michelle" to no avail. No one returned my calls nor responded to my messages to ascertain WHY they are not billing my insurance. I am presently reporting them to the Maryland Attorney General.
by RMW xxx.xxx.163.139
May 08, 2023
One star only because there was not a lesser option! The filth and horrid food will not kill you, but lack of management with nursing will! My loved one was sent there for rehab from hip surgery to only be left lying in the bed several days before taken to PT to do exercises in a wheelchair. Her requests for a shower took NINE days to get one, her repeated requests for medications and bathroom help ignored, was left multiple times urine soaked and even spent the night in feces resulting in a burning rash! Aide told me that there aren't enough linens and supplies to change a resident more than once a shift. Another aide responded to a call to let us know she had a meeting and would send somoene in, that never came in. The Nursing Director stood me up for a scheduled meeting and never returned my calls until a week after I transferred my loved one somewhere else. I can only imagine what happens to residents that don't have someone to advocate for them or visit daily! The Dr. there herself told me to get her out of there asap!
by Someone That Cares xxx.xxx.162.126
October 26, 2022
Was this senior care facility easy to locate?
Only with clear directions
Did this senior care facility prominently display their credentials or business license?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.98.111
September 24, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
Does this provider use current and safe equipment?
Fairly current
Did the waiting room furniture appear to be clean?
Mostly
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.181.251
March 23, 2014
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.24.3
May 08, 2013
Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I also have to say the nurses genuinely seem to care about the patients and their familys...Both parents have stayed there as well as extended family...
by Elly xxx.xxx.146.152
May 29, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 02, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 07, 2011
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 11, 2011
Add a Review
Map and Directions
613 Hammonds Ln, Brooklyn Park, MD 21225