My Grandmother is residing at greater Harlem. The care for my grandmother I'm very please, she's my everything and our family have made a great decision. The staff loves her and take care of her very well and she's always fresh and clean they even braid her hair 😀 Thus far no complaints
My mother-in-law has been well taken care of in the Greater Harlem Nursing Home and Rehab Center. We do not announce when we are coming for a visit. Each time we have been able to visit from out of state, we have found her clean, healthy, well fed, and in good spirits. The staff on the second floor has taken very good care of her. They are very kind to her and show her a good deal of attention.The ladies at the security desk upon entering the building are very pleasant and efficient. My husband and I believe the good care that she has received has certainly extended her life and enabled her to live a happy life in spite of her dementia.
Do NOT put your loved one in this facility, they are very rude and unprofessional. They make a lot of mistakes and then try to cover themselves later. For instance if they know you are coming they will clean up the patient but if you don't come they pretty much leave them unattended. All they care about is the money. DONT GO!!!
MY MOTHER WAS A PATIENT THERE FOR ABOUT 10 DAYS BEFORE I TRANSFERRED HER TO ANOTHER FACILITY THAT SUITED ME BETTER ON MANY LEVELS INCLUDING THE CLEANILESS OF THE PLACE AS WELL AS HAVING A SPECIALITY DEPT THAT SERVED MY MOM'S ILLNESS. GREATER HARLEM HAD A MIXED FEELING OF STAFF WHO WAS HELPFUL AND FRIENDLY AND SOME WERE RUDE. MY EXPERIENCE OVERALL WITH THE STAFF WAS GOOD AND WHEN MY MOM ROOM WAS FILLED WITH TRASH AND HER SHEETS WERE SOILED, I NOTIFED THE CNA AND THEY TOOK CARE OF IT IMMEDIATELY.. THE PLACE LOOKS DATED AND IT GREAT NEED OF MANY UPDATES, IE. PAINT JOB AND IT SMELLED ON THE FLOORS WITH THE RESIDENTS. ULTIMATELY, I'M TAKING MY MOTHER TO A MUCH NICER, CLEANER PLACE THAT OFFERS HER MANY AMENTITES AND REHAB.
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