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Grace Heights

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Grace Heights
Grace Heights
(5 Reviews)
109 Foothills Dr Morganton, NC 28655
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was the temperature in the office acceptable to you?
Perfect
Did this provider give the impression that they cared about your concerns?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider welcome questions?
Absolutely
Would you recommend this nursing home to others?
I Already Have
by Anonymous xxx.xxx.149.2
March 11, 2014
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.72.46
February 01, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.154.9
May 05, 2012
I have several family members that have stayed at Heights. The stay are so loving and educated in their field. The staff get to know the resident and family and make you feel cared about. It is wonderful for short and long term stays. I can not recommend this place anymore to the community!!
by Brenda Moses
January 09, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous
March 30, 2011
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Map and Directions
109 Foothills Dr, Morganton, NC 28655