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Franklin Plaza Extended Care

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Franklin Plaza Extended Care
Franklin Plaza Extended Care
(6 Reviews)
> Get Phone Number & Directions
3600 Franklin Blvd Cleveland, OH 44113
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.61.15
January 18, 2014
Does this provider treat every client equally?
Sometimes, but not all the time
Would you recommend this nursing home to others?
Absolutely Not
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by ms harris xxx.xxx.64.20
August 21, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.207.66
November 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.253.143
April 21, 2012
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Only with clear directions
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.51.105
March 06, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was very satisfied with my visit. They were helpful and I left feeling encouraged. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Clara
November 01, 2011
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Map and Directions
3600 Franklin Blvd, Cleveland, OH 44113