Firesteel Health Care Center

Firesteel Health Care Center
Firesteel Health Care Center 1120 E 7th Ave Mitchell, SD 57301
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.252.227
September 09, 2015
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Does this provider have helpful information available online?
Somewhat
by anonymous xxx.xxx.122.214
April 25, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.67.95
December 27, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.5.46
July 18, 2013
Does this provider use current and safe equipment?
Fairly current
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider treat every client equally?
No, they definitely favor certain clients
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.106.193
March 03, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.71.74
October 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.234.100
July 05, 2012
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 17, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 15, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
November 22, 2011
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