Family Life Enrichment Center

Family Life Enrichment Center
Family Life Enrichment Center 3450 New High Shoals Rd, Box 10 High Shoals, GA 30645
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Consumer Feedback

(12 Reviews)
4 star average for Service
4 star average for Environment
3.5 star average for Expertise
4.5 star average for Staff
4.5 star average for Recommended
My experience at Family Life Enrichment Rehab was horrible. I had a family member to go to this facility where I visited him daily. In my opinion it is extremely understaffed, under supplied, and communication between staff and departments borderlines being non-existent. I would NEVER put anyone I cared about in this facility again. In my opinion basic human needs are not met; nutrition, water, and being treated with basic human kindness. Without these what do you think happens to the patient? The one star is for the cleanliness of the hallway. Do not be fooled by clean hallways! Since my heartbreaking experience other people have shared their experiences and they were similar to my experience.
Overall this nursing home took good care of my Mother. Where they dropped the ball was in providing water at all times for her to drink, changing her diaper enough to prevent constant UTI's, and two nurses who felt they had the right to tell my Mother, "It was okay for her to go."
It is the family's place to discuss dying with their parent, not the nurses place. Most of the cna's and nurses were very loving and highly efficient. But you have to be on guard for those who try to give meds to patients who need to sit in an upright position so they don't aspirate. I had one nurse tell me it didn't make any difference if a patient sat upright to give medications.
This is probably one of the nicer and cleaner nursing homes but some of the nursing staff obviously do not read the doctor's orders and contribute to the demise of your loved ones.
It is only by the grace of God that the responsible staff keep things going.
Was this senior care facility's staff friendly?
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you refer a friend or family member to this senior care facility?
Was it easy to make an appointment with this provider?
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this nursing home to others?
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Did you experience unnecessary pain during your visit?
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
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