Excell Health Care Center

Excell Health Care Center
Excell Health Care Center 3025 High St Oakland, CA 94619
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Expertise
4 star average for Expertise
Value
3.5 star average for Value
Environment
4.5 star average for Environment
My mom has been here for over a year. They have taken good care of my mom thus far. I pray the good care will continue on.
by Beverly Benett xxx.xxx.10.205
April 04, 2016
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.184.184
May 16, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility clean?
It was satisfactory
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Does this provider have a good professional reputation within your community?
Definitely
by s.perez xxx.xxx.225.130
April 21, 2014
Were handicap accommodations well done?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
Would you recommend this nursing home to others?
Yes
Did this nursing home answer all of your questions?
Some were answered
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
by Anonymous xxx.xxx.232.105
March 14, 2014
Did a staff member acknowledge or greet you when you entered?
Briefly
Did this provider give the impression that they cared about your concerns?
Somewhat
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider remember you by name?
Sometimes
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.225.130
March 05, 2014
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.107.245
December 28, 2013
I needed a place for my mother to go to for therapy, right from the hospital. I was not sure if they could help her at all so chose a place, with good reviews near my home. I could not have made abetter choice. They not only met my needs but they surpassed the needs of my mother. They are one of the cleanest places you will find, both the rooms and the patients. Their food is the best, if the pureed food will make you hungry. The staff is caring and very attentive to those in their care. I was happy with the care and therapy my mother received and she was happy. With their support and work, I was able to take my mother home. She has nothing but praise for thw work they did withe her.
by Michelle xxx.xxx.67.208
December 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.5.214
May 04, 2012
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