Ennis Court

Ennis Court
Ennis Court 13315 Detroit Ave Lakewood, OH 44107
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
This facility is micromanaged and extremely dysfunctional. If your in need of care for your loved one, you can do MUCH better than Ennis Court
by Angela xxx.xxx.243.49
June 26, 2017
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by jen xxx.xxx.26.142
February 11, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.152.62
September 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.93.198
May 07, 2012
I wouldnt wish anybody to go here! horrible staff!!!!!!!!!!
by jane doe xxx.xxx.172.135
April 12, 2012
My mother was a resident at Ennis Court from 2001 to her passing in 2009. She couldn't have gotten better treatment. I never had a day's worry. The staff was totally helpful to her and to me. The Administration was terrific, caring, helpful, and informative. Should I ever need such a facility, Ennis Court is the place I'd prefer.
by Mike K xxx.xxx.154.3
March 14, 2012
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
Are you going to visit this provider again?
Not if my life depended on it
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Anonymous
July 03, 2011
I was in a lot of pain during my visit that I feel could have definitely been avoided if they had been more careful. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered.
by alice
March 02, 2011
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