Dover Manor

Dover Manor
Dover Manor 112 Dover Dr Georgetown, KY 40324
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
My mother has been there about a year and a half. She loves it and calls it her home. The staff has been very courteous and keeps me up to date on her condition and concerns. I visit several times a week and everyone knows me by sight. Although this nursing home isn't new, I don't think I could have found a better place. I know the staff cares, and it shows.
by Mitch xxx.xxx.202.210
October 29, 2014
I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. My appointments always get canceled last minute here. It is really frustrating and really unprofessional in my opinion. Let me just say, I was pretty shocked that this business was in such a bad neighborhood. It's not what I was expecting when I made the appointment and I did not feel safe. I had to wait a few weeks to get an appointment but I eventually got in.
by Anon xxx.xxx.36.25
January 03, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.112.221
September 27, 2013
Would you recommend this nursing home to others?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.39.39
January 21, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.139.45
January 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.163.248
August 23, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 14, 2012
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 04, 2012
Are you going to visit this provider again?
Sure
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 31, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
June 24, 2011
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