Davenport Good Samaritan Center

Davenport Good Samaritan Center
Davenport Good Samaritan Center 700 Waverly Rd Davenport, IA 52804
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you recommend this nursing home to others?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.145.213
October 15, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.6.194
March 14, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.8.182
October 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.3.242
August 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.201.148
August 25, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
September 02, 2011
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
April 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 11, 2011
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