Cherrywood Nursing & Living Center

Cherrywood Nursing & Living Center
Cherrywood Nursing & Living Center 2372 15 Mile Rd Sterling Heights, MI 48310
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Would you recommend this nursing home to others?
Absolutely Not
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.110.179
July 22, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel safe in this provider's care?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.37.102
June 21, 2013
Would you recommend this nursing home to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.155.22
February 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.61.60
September 09, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 30, 2011
Cherrywood has many procedures for getting patients into their facility and collecting fees. They have fewer procedures that guarantee good care for residents. They do not inventory belongings brought in nor have frequent care conferences. If you do not watch them carefully, they will do little for your loved one. Don't be fooled by the beautiful building.
by Unhappy Family
March 31, 2011
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