Casa Real Health Care Center

Casa Real Health Care Center
Casa Real Health Care Center 1650 Galisteo St Santa Fe, NM 87505
Add a Review

Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
November 17, 2011
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They didn't display their qualifications. It made me nervous. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me.
by Justina
October 11, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
April 04, 2011
Add a Review