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Bronx Lebanon Special Care Center

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Bronx Lebanon Special Care Center
Bronx Lebanon Special Care Center
(8 Reviews)
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1265 Fulton Ave Bronx, NY 10456
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider show attention to detail?
Absolutely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Absolutely
Was the provider's staff helpful and knowledgeable?
Yes
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.7.182
March 14, 2014
Was the waiting area spacious?
Yes, extremely spacious
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by OPUNI FRIMPONG xxx.xxx.169.235
January 08, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.198.199
October 12, 2013
I have been a patient at special care for quite some time. I have been trying to transfer out from the day i arrived. The foul mouthed patient staff was the first sign something was wrong. The lack of caring for patients seems to be their standard operating procedure. While i was there i had a substance abuse counselor display a knife in a threatening manner. It was captured on video and then tried to get swept under the rug. When i first arrived $900 cash went missing from my locker and a witness had seen the director of substance abuse remove it. I had to fight to get it back and eventually i did. Stealing by staff in ongoing. Other things have happened. I can make a extensive list. I have tried relentlessly to leave and received excuse after excuse. One final thing that bothers me greatly is the physical abuse to the extremely elderly who can't fight back. At least 2 to 3 people are fired per month for physical abuse. If you don't mind being chronically lied to and you don't mind being abused verbally and physically then this is the place for you!
by whistle blower xxx.xxx.213.35
December 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.144.20
August 16, 2012
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid.
by nana
September 10, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Was this provider's office too loud?
No, it wasn't too loud
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
July 25, 2011
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider late to your appointments?
No, they were on time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 11, 2011
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Map and Directions
1265 Fulton Ave, Bronx, NY 10456