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Briarleaf Nursing & Convalescent Center

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Briarleaf Nursing & Convalescent Center
Briarleaf Nursing & Convalescent Center
(21 Reviews)
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252 Belmont Ave Doylestown, PA 18901
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
My dad was a patient at the rehab after contracting COVID in January 2021. We were not able to visit him and it made everything so much harder. Director of Russian program, Alla Volkova made the best out of this difficult situation. Her willingness to provide help , to be patient advocate when relatives can’t be, her understanding of what families are going thru during this pandemics are very commendable. It makes life of patients and their families tolerable during these uncertain times.
by Marina xxx.xxx.143.19
February 13, 2021
Our mother had Alzheimers for several years at home. She was 90 years old and unfortunately we thought we were doing the right thing by having her go into a nursing home. WRONG! or at least BRIARLEAF was wrong as far as some of the nursing care went, as far as the nursing assistants went, and the food was just plain awful. There were not enough nurses/employees to take care of the patients. If patients were loud, were somewhat disruptive, didn't want to leave their room, or just not want to do what they wanted them to do or go, they made them. Our mother actually had a severe cut on her arm that she sustained while being pulled out of her room by her doorway. Yes, guilt set in. So, we made sure at least one of her daughters and other relatives were with her almost every day and evening. Even the 3-11 shift didn't really do anything but give out water to each room at 10PM for the following morning. So it sat all night. Then they would sit and doze or talk and laugh. So real help to the patients. I believe other negatives that occurred there as well. I would never, ever, place any of my relatives in Briarleaf Nursing Home.
by Guardian xxx.xxx.10.147
June 23, 2018
This place is a hell hole, the staff does nothing but sit and talk with the other staff. The patients look like they're sitting in their own shit
Ask me recommend this place and I will say no way. I went to see my mother there and it took me 2 1/2 hours to get there and I got lost twice. The nursing supervisor was very rude as well as the nurses. THIS PLACE STINKS.😠
by r.starkman xxx.xxx.57.115
March 24, 2015
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Would you recommend this senior care facility to others?
If I Had To
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.43.20
April 27, 2014
this place would get no stars it is the worst place and i feel bad for every resident that has to stay there . very rude to the point where they get in your face and tell you they are doing everything right,they do not clean there patients well at all to the point where it leaves rashes and open soars,not letting patients get up and stretch to the point where they get bad bed rashes ,I've personally got into arguements with staff for not doing what they are supposed to I feel sad that my own grandfather has to be in this place , there are 3 nurses to every 20 to 30 people , L and I needs to get in this place because it is the worst, no where near staff friendly, watched an elderly man urinate on the floor and proceed to do more and fell and banged his head the hardest i have ever seen ,it took me 5 min to find someone to take care of the matter the doctor told me he could not do anything to find an aid to help and they argued with me before helping him first because I was irate at their very very poor staff that does nothing .the patients are better off taking the fake nurses jobs ,sick of this horrible place and someone needs to get in here and hire more staff and get rid of the ones that care less about the patients .......This place should not even get a piece of a star. This is the worst place EVER!!!! Also this place is very unsafe because if there was ever a fire there would be no way for everyone to get out!!!!!! It is also so hot inside of here that my family and I were sweating beyond belief and there is no fresh air to breathe.
by STEVEN FUDALA xxx.xxx.18.243
April 04, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.90.174
January 09, 2014
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.150.123
May 05, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.189.255
April 05, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.94.123
February 15, 2013
Does this provider give unbiased advice?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.182.2
January 28, 2013
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Map and Directions
252 Belmont Ave, Doylestown, PA 18901