Brian Center Health & Retirement--Lincolnton

Brian Center Health & Retirement--Lincolnton
Brian Center Health & Retirement--Lincolnton 15 S General Blvd Lincolnton, NC 28092
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
I was satisfied with my visit. They were helpful and I left feeling encouraged. It is good to visit a provider that you can tell cares about their patients. They strive to maintain a professional appearance and look good most of the time. It was nice to see them treat their staff with respect. Whenever I make an appointment, they are generally ready for me at my scheduled time.

The patients tell the true story - no one likes to be away from home - the staff at this specific Brian Center on South Generals Blvd, Lincolnton - are attentive and caring and their mission is to care for the recovery and health of their charges. No everything can be perfect or always on time, but this facility strives to do its best every single day. I have visited other facilities that were honestly frightful - I am glad my mom is being taken care of.
by Bud Jordan xxx.xxx.90.7
February 05, 2014
The office was very easy to locate. I didn't have any trouble finding it at all. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Kathy Ramirez xxx.xxx.185.72
January 14, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.180.64
December 09, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.114.22
June 08, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.164.220
May 13, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by sribabananda xxx.xxx.130.203
October 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kevin xxx.xxx.250.254
April 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.67.212
March 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.32.51
March 06, 2012
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Yes
by Anonymous
January 23, 2012
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