Brian Center Health & Retirement--Hickory East

Brian Center Health & Retirement--Hickory East
Brian Center Health & Retirement--Hickory East 3031 Tate Blvd SE Hickory, NC 28602
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Not sure about this center, my mother had two strokes there. Not good record.
by yoyo xxx.xxx.229.28
January 16, 2017
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Would you refer this provider to a family or friend?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.210.253
February 07, 2014
Are you going to visit this provider again?
Not if my life depended on it
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by tammy xxx.xxx.190.185
December 12, 2013
by Anonymous xxx.xxx.107.57
August 20, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.160.181
April 21, 2013
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider treat every client equally?
No, they definitely favor certain clients
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Friendly Enough
by terri xxx.xxx.145.57
February 09, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.165.170
July 30, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
January 29, 2012
Does this provider promptly return your phone calls?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
January 25, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 08, 2011
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