Blue Ridge Rehabilitation Center

Blue Ridge Rehabilitation Center
Blue Ridge Rehabilitation Center 300 Blue Ridge St Martinsville, VA 24112
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
My Mother was initially admitted to Rehab, what a farce the pt aidewuld come to Mom's room & say you don't want to walk do you? Naturally Mom said no I told him that was totally unacceptable. He seemed very blase & could care less. Nursing care sadly left very much to be desired.The only time a nurse was seen was at med time & then it was basically hi & bye.A extremely disappointing experience.
by Norma B. Jenkins xxx.xxx.89.252
May 17, 2015
Awful management
by Martha xxx.xxx.249.251
February 08, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
by Anonymous xxx.xxx.43.187
October 11, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Yes
by anom xxx.xxx.130.74
February 08, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did this provider have reasonable prices?
No, it was expensive.
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.43.162
May 29, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.66.7
January 10, 2013
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous
October 31, 2011
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's office clean?
It could have used some cleaning
by Anonymous
October 24, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
October 20, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 11, 2011
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