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Autumn Care of Portsmouth

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Autumn Care of Portsmouth
Autumn Care of Portsmouth
(13 Reviews)
3610 Winchester Dr Portsmouth, VA 23707
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
by Anonymous xxx.xxx.155.78
July 10, 2014
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider prominently display their diplomas or business license?
No, I never saw one
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by ga5105 xxx.xxx.167.119
December 21, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.179.180
April 22, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.80.234
February 06, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.27.130
June 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.215.87
May 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.157.225
May 18, 2012
I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. My appointments always get canceled last minute here. It is really frustrating and really unprofessional in my opinion.
by SUSAN
January 28, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office easy to locate?
Fairly Easy
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
September 12, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Fairly Easy
Were you able to relax during your appointment?
Yes
by Anonymous
August 19, 2011
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Map and Directions
3610 Winchester Dr, Portsmouth, VA 23707