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Asbury Center at Johnson City

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Asbury Center at Johnson City
Asbury Center at Johnson City
(9 Reviews)
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400 N Boone St #2144 Johnson City, TN 37604
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Value
4 star average for Value
Recommended
2 star average for Recommended
My brother had terminal cancer and was placed in this facility for physical rehab (he lasted 5 months after discharge). The staff seemed overworked, truly unhappy, it took way too long to get a caretaker after being summoned. He had to have certain consistency foods and as his cognitive abilities declined he had to have pudding consistency foods and drinks. He wanted Pepsi with dinner but after I would buy him one and ask it be made into the proper consistency it would take a minimum of 45 min to have it made for him. The straw that broke the camel's back is when I came to visit him and there were houseflies on his body as he slept. This place is substandard, depressing and needs shut down by licensing authorities.
by Sister to Sebastian xxx.xxx.170.81
December 29, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Does the staff at this senior care facility always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.232.61
August 24, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.9.122
September 13, 2013
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Jose xxx.xxx.103.35
July 24, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
by Anonymous xxx.xxx.219.217
September 20, 2012
I have to say, there are a few CNAs that care, and a few nurses that care. Otherwise, I wouldn't advise my worst enemy to go to Asbury. The rooms were always gross, people would be on their call lights for 30-40 minutes before they got answered. If you want to be taken care of....I wouldn't recommend this facility. The equipment there is either old or broken. I never once saw the administrator actually talk to a patient in the hall. He is much more concerned with numbers. Hope this helps!
by soleusgal79 xxx.xxx.83.102
July 06, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 25, 2012
Does this provider give unbiased advice?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
June 21, 2011
They never left me for an extended period of time and I never felt ignored. The office was easy enough to find. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly.
by Jess
April 06, 2011
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Map and Directions
400 N Boone St #2144, Johnson City, TN 37604