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Arcadia Nursing & Rehabilitation Center

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Arcadia Nursing & Rehabilitation Center
Arcadia Nursing & Rehabilitation Center
(12 Reviews)
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1501 State Hwy 33 Hamilton Square, NJ 08690
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I have a large family with lots of aunts and uncles all over the place. To say I've seen a lot of hospitals and rehabs is certainly an understatement, but it puts things in perspective for you. The food won't ever be the best, your call bell won't always get answered immediately, and the beds will never be as comfortable as your own. But how's the care? The attention? When you're used to taking care of your mother in your own home, you hold certain expectations; and I'll admit; I was not always an easy daughter to deal with. But I do see the nurses and aids trying. I see the patience they have and sincerity in their work. And in the end my mother is always very happy and truly that is all I can ever ask for.
by A supporter. xxx.xxx.70.21
September 25, 2014
Was this provider compassionate to you and your situation?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Would you recommend this nursing home to others?
I Already Have
Does this provider use current and safe equipment?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Spencer xxx.xxx.10.123
March 03, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.10.114
January 31, 2014
To receive a smart rating of 3 based on a comparison of all NJ nursing homes with ratings of 1 and 2 in the three criteria is a sad commentary on both Arcadia and NJ nursing homes as a whole.
The Inspection deficiencies have remained consistence within the categories over the past several years, yet somehow the deficiencies are corrected within days, to be identified in the next years inspections to be once again deficient.
Historically, the NJ state inspection ratings fall in line with the Medicare ratings, giving each category a rating of 2 out of 5 with the exception of flu and pneumonia inoculations in which Arcadia receives a rating of 5.
It is these 5 ratings for vaccines that push Arcadia to an overall 3 rating.
Although important, vaccines should be less weighted then the areas of patient care, nutrition, and environmental services that impact the patients quality of life on a daily basis.
Although there are few exceptions, the quality of staff is far below average.
Before considering placing a loved one in this facility, ASK QUESTIONS!!
Number of outstanding and settled lawsuits regarding deaths due to negligence.
Currently employed nurse that did resident care and did not realize that the resident was deceased.
Currently employed nurse that administered medication to a fully functioning resident with solid food although repeatedly told medication must be given with liquids. Resident aspirated, sent to ER, returned to Arcadia with a trach, bedridden and passed away shortly after.
Research the personal and professional background on owner/administrator Michael Gabriel.
The staff that are truly good nurses are long term employees before the downward spiral, or the newly hired or those that dare to try to improve the quality of care either quit or terminated for company policy violations, which are obviously a policy of poor to mediocre care.
Talk to the local hospitals and staff doctors as to their professional opinion of Arcadia.
by anonymous xxx.xxx.226.6
August 07, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous xxx.xxx.226.6
July 08, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.130.0
April 26, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.42.14
February 14, 2013
Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. If your loved one needs any care at all I would suggest another facility. They find difficulty providing basic care such as clean bedding and basic activities of daily living.
by Not happy xxx.xxx.89.7
January 18, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous xxx.xxx.104.189
December 04, 2012
Did you feel safe in this provider's care?
No, I was scared
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by jessica xxx.xxx.88.26
December 03, 2012
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Map and Directions
1501 State Hwy 33, Hamilton Square, NJ 08690