A Holly Patterson Geriatric Center

A Holly Patterson Geriatric Center
A Holly Patterson Geriatric Center 875 Jerusalem Ave Uniondale, NY 11553
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Consumer Feedback

(23 Reviews)
Service
2.5 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
1 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.248.152
February 22, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous xxx.xxx.210.54
January 06, 2013
Was it easy to make an appointment with this provider?
Practically Impossible
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Philip Thorton xxx.xxx.8.51
January 03, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.67.240
May 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.120.105
May 06, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.91.89
April 17, 2012
Their staff was not friendly at all, I didn't feel welcome there. They don't treat their clients equally at all, and only make time for their favorite clients. If they didn't like me, they didn't make time for me. It was obvious that they didn't take any pride in their office's appearance. I don't think that place has ever been cleaned. The eating areas were disgusting, food and dirt on the floor went uncleaned for days. They don't even make sure their patients get to their therapy sessions or give them showers when they are supposed to.
by asdfg
February 14, 2012
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous
October 09, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was this provider's office too cold?
No, it was fine
by Anonymous
August 04, 2011
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
August 02, 2011
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