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Rockdale Medical Center

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Rockdale Medical Center
Rockdale Medical Center
(29 Reviews)
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1412 Milstead Avenue Ne Conyers, GA 30012
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Consumer Feedback

(29 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
THIS HOSPITAL DOES NOT EVEN DESERVE 1 STAR!!!!!! Who refuses to treat a person who has been to the hospital ER twice in a week, where it is identified that you have serious prognosis that needs to be operated on but refuses treatment because you don't have an infection. And they are able to see the excruciating pain you're in with no relief from medication, as well as severity of your situation through the test provided. This hospital needs to be investigated on how they operate this place.
by N. Smith xxx.xxx.143.129
May 15, 2019
I took my pregnant to Rockdale ER because she has asthma and was having trouble breathing. They called the birthing floor of the hospital and was told to treat her in the ER. She sat there for 6 hours and never saw a doctor. In fact no one was going to the back to be seen. We didn't see anyone make it past triage! For 6 HOURS! Rockdale Medical ER and Birthing Place is pathetic!
by Miranda xxx.xxx.43.5
June 07, 2016
Today, I visited RMC lab, as I have been doing for the last two years. Instead of getting my blood drawn, I was treated rudely by the technician. She said my lab orders had not been signed, when in fact they had. I took them to my requesting doctor and verified they were correct.She made some statement about not accepting my coverage from Aetna Medicare PPO and then told me I could go to Newton Medical Center, if I wanted to as she didn't care!!! RMC did not live up to it's mission statement today for I did not feel like family. As to their vision statement, I do not see me ever going there again unless it is an extreme emergency!!! I am only giving one star as that is as low as I can select and post this review.
by Walt xxx.xxx.13.34
May 27, 2016
I went in for dehydration in which they gave me IV for 4 hours. In addition I had a MRI to make sure that my kidneys were functioning properly. I received a medical bill for $10,000.00 . My provider paid everything about $522.00 which I have to pay. I am filing a complaint against the hospital for their services and procedures being outrageous. I am also going to contact the Insurance Commissioner office
by Rina xxx.xxx.220.21
January 23, 2014
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider give unbiased advice?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.31.163
July 15, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.208.95
May 07, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the waiting area spacious?
Yes
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.159.6
April 18, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.49.8
April 17, 2013
I tried to contact the billing center several times by the phone number provided. Only connected to voice mails of individuals who never returned a phone call over weeks. It is sad that they send bills through collection agencies, but are unavailable, or uninterested in discussing what they are for and why they increased over quotes given at time of service.
by Anonymous xxx.xxx.209.192
April 03, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.84.119
February 05, 2013
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Map and Directions
1412 Milstead Avenue Ne, Conyers, GA 30012