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Joseph Rich, OD

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Joseph Rich, OD
Williams and Associates Eyecare
(12 Reviews)
> Get Phone Number & Directions
2200 Forum Blvd. Ste. 102 Columbia, MO 65203
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.5.34
October 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.133.135
July 24, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I noticed that they have some of the best waiting room chairs I've ever seen, I felt like I was floating on a cloud. I could have easily dozed off while waiting to see the optometrist. I wish all waiting room chairs could be that comfortable.
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
February 15, 2012
I bought the most beautiful pair of glasses here. I was pleasantly surprised at the very large selection of frames to choose from and am definitely going to recommend others to check them out. Everyone in my community knows that they are the absolute best in the field. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Anonymous
February 03, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to make an appointment with this provider?
Yes
by Anonymous
January 25, 2012
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office easy to locate?
Fairly Easy
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 14, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
October 28, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider show attention to detail?
Kind of, but not very much
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 26, 2011
Every time I see Dr. Hussey in his office or just out in the community, he remembers me and the issues that I have with my eyes. The office is never crowded and the people are always very nice and very complimentative. I really do love when I have appointments.
by Anonymous
July 14, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
by Anonymous
June 13, 2011
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Map and Directions
2200 Forum Blvd. Ste. 102, Columbia, MO 65203