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Soheila Rostami, MD

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Soheila Rostami, MD
Ophthalmic Plastic Consultants
(10 Reviews)
> Get Phone Number & Directions
1860 Town Center Drive, Suite 250 Reston, VA 20190
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this cosmetic surgeon answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
No
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.26.19
January 24, 2013
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
Yes
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes they gave me a cost estimate
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.254.89
October 30, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
August 02, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Would you recommend this cosmetic surgeon to others?
Yes
Did this cosmetic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
June 30, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I am beyond happy with my results. They turned out far better than I could have ever hoped for. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.

Dr. Rostami successfully diagnosed, treated, and put me on a path to managing a recurring, severe eye irritation. I had been living with this issue for over two years and had multiple visits to my ophthamologist and a corneal specialist. These visits only resulted in treating the symptoms of secondary infections but never got at the real cause of the problem. Dr. Rostami determined the underlying cause on my first visit and put me on a treatment regimen that is working beautifully. She also seems to be a physician with great integrity. Although she is an ocular cosmetic surgeon, she never raised the possibilty that cosmetic surgery would help this condition and never even discussed the possibilty of cosmetic surgery for an unrelated puffiness around my eyes until after I asked if anything could be done about this issue as well. I declined to have anything done about this other condition at that time, and she never tried to sell me on cosmetic treatment for it. I also never felt rushed during my apointments. Dr. Rostami took the time to listen to my description of symptoms and treatment history, and she dedicated sufficient time to examine my eyes, diagnose and explain the condition, and develop a complete treatment plan.
by Anonymous
June 29, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
June 14, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
No, I was very nervous that I would have to pay for a second procedure if something went wrong
Did this provider thoroughly explain your procedure and the recovery process?
Not really
Was this provider's office too loud?
No, it wasn't too loud
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous
June 11, 2011
Was the waiting area spacious?
Yes
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
April 19, 2011
I had provided a complete list of allergies on multiple occasions weeks ahead and had been assured that my surgery would be performed under general anesthetic. Upon arrival and after surgical prep Dr. Rostami advised me she would have to perform the eye surgery under local anesthesia. It was obvious to me she had not read my chart in sufficient time to schedule the surgery at a hospital (where general anesthesia was available) instead of the clinic, where she had ownership. I could see and hear everything. It was horrifying. She chastised her assistant for blocking her vision and she chastised me for being tense.

When I went in to have the sutures removed the attendant (not Dr Rostami), advised me that my stitches would dissolve and did not need to be removed. This another example of lack of attention to detail. I never saw Dr Rostami after the surgery.

She may have adequate technical skills, but I will NEVER recommend Dr Rostami based on the way she treated me as a patient.
by Anonymous
April 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you meet with the cosmetic surgeon during your consultation, or a representative?
The surgeon, I was much more comfortable going into surgery knowing what the surgeon was like
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you refer this provider to a family or friend?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 24, 2011
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Map and Directions
1860 Town Center Drive, Suite 250, Reston, VA 20190