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Alan Row, MD

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Alan Row, MD
(12 Reviews)
> Get Phone Number & Directions
3813 22nd St Ste 5 Lubbock, TX 79410
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.141.66
July 02, 2013
Did this provider use excessive foul language?
No
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Mud xxx.xxx.38.147
June 26, 2013
Did you feel safe in this provider's care?
Yes
Would you recommend this ophthalmologist to others?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider listen to your input and concerns?
Yes
by william xxx.xxx.160.18
January 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.14.137
June 05, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.104.93
March 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous
March 01, 2012
Did they follow up with you after your appointment?
No, but they said they were going to!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider use current and safe equipment?
Fairly current
by Anonymous
January 23, 2012
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. It was easy to get the appointment time that worked for my schedule. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They had a couple of interesting magazines, but their selection wasn't very impressive.
by Anonymous
December 09, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I've been looking for a great ophthalmologist and I think I finally found it. I will be recommending them to everyone I know. Their office was nice and quiet. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.
by Anonymous
December 02, 2011
Was this provider friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
November 08, 2011
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Map and Directions
3813 22nd St Ste 5, Lubbock, TX 79410