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Victoria (Vicky) Troy, MS, CMT, NCTMB

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Victoria (Vicky) Troy, MS, CMT, NCTMB
Energy & Serenity Bodyworks
(7 Reviews)
> Get Phone Number & Directions
10560 Main Street, Suite 512 Fairfax, VA 22030
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Were you able to relax during your appointment?
No, I was on edge
Would you recommend this massage therapist to others?
No
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonimous4 xxx.xxx.40.100
November 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.128.10
April 25, 2012
Vicky was super helpful and patient. She made time for me on short noticeeven though she had other plans and was, as always, very concerned and caring. She made sure every single question I had was answered and is always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Kere xxx.xxx.0.217
April 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.22.148
March 25, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. It is obvious that their office is cleaned regularly. It was fantastic.
by Anonymous
March 02, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 03, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider use current and safe equipment?
Yes, the equipment is very advanced!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
No, it was fine
by Anonymous
June 08, 2011
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Map and Directions
10560 Main Street, Suite 512, Fairfax, VA 22030