greg watchmaker, M.D.

greg watchmaker, M.D.
The Milwaukee Hand Center 1535 W. Market Street Mequon, WI 53092
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I was very impressed with my first telephone call. With most of my calls
to Medical Offices, I have to wait for several minutes to hear all the
options I have to reach different parties. Once I decide on this, I am usually
told, "I am away from my desk of with another patient. Please leave a
detailed message, along with name, date of birth, etc, etc and I will call you
back." With some offices, you get this message almost every time you call.
What a relief it was not to have to go through that!

I was next impressed with your immediate contact via E Mail to tell me
forms will be sent via mail, eliminating the need to do this when I arrive at
the Office. This was a tremendous idea and a real benefit to the patient.
Communicating via E Mail with most Medical Offices does not exist! I will
never know why?

Even though I got to your Office early, my wait was very short. In fact I
didn't have time to read a short article I got interested in and had to
finish it when my appointment was over. No complaint here!

My appointment with staff and Dr Watchmaker was very full filling. My
problem was described to me in detail regarding causes and possible corrective
measures. Also recommendations as to how to correct the problem, but
leaving the final decision up to me and I chose the least invasive. An
appointment was made for me six weeks out incase the problem is not corrected in this
first attempt, so I can come back for a more invasive procedure. The
shocker here was, that I was told I could decide if the first correction was
successful, and if it was apparent that it was, I can just send your Office an
E Mail canceling my appointment, saving time for all of us!

Of course your Office and decorating is impeccable and very comfortable
and personnel are top notch!

The entire visit was very productive and efficient and I was on my way in
very short order. I hope I don't have to come back, but if I do, I know I
can expect nothing but the best!
by James
October 27, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 31, 2011
Did they follow up with you after your appointment?
Yes.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 04, 2011
Was this surgeon's staff friendly?
Yes, they went above and beyond
Did this surgeon answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this surgeon rush your appointment?
No
by Anonymous
June 19, 2011
I've been telling everyone I know how great greg watchmaker, M.D. is. They really care about informing their patients, and made sure I understood all of my treatment's risks and benefits. I've already told my friends and family about the fantastic experience I had there.
by Ron Meyers
May 18, 2011
I was noticing swelling and decreased range of motion in my right forearm over an 18 month period and it was worsening. I went to my primary care physician and he (mis)diagnosed golfer's elbow. Needless to say, that was my last visit to him. I then was referred to Dr. Watchmaker by word of mouth, and he ordered an MRI of my elbow area. After getting the results, he and the radiologist noticed what appeared to be a mass that began just below the elbow and extended down the forearm. He sent me for another MRI to capture the whole extent of the mass. After that, he said it appeared to be a large intermuscular lipoma that he felt should be excised surgically. I can tell you I sweated bullets for about a month before the surgery because of the size of the mass and the possibility of nerve damage to remove it and the possibility of malignancy. The surgery, however, was performed as close to perfectly as I could have wished. Dr. Watchmaker was caring, compassionate, and I suffered minimal, temporary nerve damage of my right index finger as the only negative consequence apart from a pretty impressive scar (which is healing quite nicely, too). The lipoma turned out to be benign, thank the gods. I would wholeheartedly recommend Dr. Watchmaker if you ever need hand or arm surgery.
by Avocat55
August 28, 2009
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