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David Nash, MD

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David Nash, MD
(8 Reviews)
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2350 N Lake Drive Suite 201 Milwaukee, WI 53211
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
I am not going to use the website's draft because it seems pretty out of touch with the important things that I need to highlight about this provider.

The parking structure is VERY convenient.

Dr. Nash is nice. He seems caring and is willing to answer all of my questions until I understand what the treatment entails.

The nurse/assistant that is in the room is AWESOME! She is so nice and gentle when taking blood pressure. Makes me feel very comfortable.

The office, in general, seems a bit dated. It is clean, certainly, but some updated paint and a few small touches could go a long way.

The front office staff is a completely other matter. They seem bothered that they have to deal with you when you come in. They cannot answer any questions about cost of treatment and told me to call my insurance company. I just needed a ballpark idea and asked what the billed fee is so that I could calculate what insurance might pay or know, worst case scenario, what I had to pay if totally out of pocket. Nope, they could not tell me. How would it be possible that the front office not know the doctor's fees?!?! When I leave I have to ask to set up my next appointment and they look at me like I'm crazy to want to set up a 6 month appointment that much in advance. Calling is even worse. They make me feel like I am such a burden- how dare I call them and interrupt what they are doing!

I really like Dr. Nash and I do not know if his front office is assigned by CSM or hired by him- but I would suggest a staff change or some courses in customer service at the very least. I lived on the Eastside throughout college and a few years after, but have since moved to Greenfield. I would continue to go to Dr. Nash as I work downtown, but I am seriously considering switching providers and going closer to home based solely on the fact that his office staff is so rude.
by WiscoGirl xxx.xxx.176.225
January 11, 2014
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider have helpful information available online?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Nataliya xxx.xxx.41.42
December 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.14.75
March 20, 2012
They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. This is one of the friendliest and most welcoming offices I've ever visited. They put in the extra effort to make me feel valued and important.
by leah
February 15, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider listen to your input and concerns?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 13, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
November 08, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 17, 2011
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
They have really great customer service here. They always put their customers first, regardless of the situation.
by Margarita Kramarchuk
March 15, 2011
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Map and Directions
2350 N Lake Drive Suite 201, Milwaukee, WI 53211