Matthew Wilson, MD

Matthew Wilson, MD
Tri-State Allergy Inc 1001 20th St Huntington, WV 25703
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider listen to your input and concerns?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Most of the time, they don't call me back for quite a while, but they've called me back quickly once or twice. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there. Wait time is lengthy. Will see you same day if emergency (and not on Friday), but you might have to go to Ashland.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
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