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Thomas Greene, MD

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Thomas Greene, MD
Totem Lake Family Medicine
(11 Reviews)
> Get Phone Number & Directions
11800 North East 128th Street Suite 560 Kirkland, WA 98034
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Outstanding, thoughtful doctor
by Norm Noble xxx.xxx.141.14
February 02, 2015
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.78.122
January 14, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Without a doubt!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.252.171
December 18, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office too cold?
No, it was fine
by Anonymous
December 13, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
November 14, 2011
I have already sent so many people here. They truly deserve more recommendations than I can give! I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me.
by monique deruiter
November 01, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
October 12, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 19, 2011
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by asdas
August 29, 2011
The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Rubble1
June 27, 2011
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Map and Directions
11800 North East 128th Street Suite 560, Kirkland, WA 98034