Russell Handy, MD

Russell Handy, MD
5875 Bremo Road Suite 701 Richmond, VA 23226
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.83.40
October 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.52.10
July 05, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.216.224
October 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.216.224
September 04, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't.
by Mary Crowder
March 06, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 09, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 30, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 06, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 17, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by swest
July 05, 2011
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