Randolph Palmore, MD

Randolph Palmore, MD
Hamilton Family Physicians 900 N Hamilton St, #A Richmond, VA 23221
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
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by beth xxx.xxx.94.231
November 19, 2015
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.1.22
July 30, 2013
I am going to refer everyone I know here. I absolutely love this place. Not only did I find a parking spot right away, but I knew my car was safe because the spots were on a private lot and close to the entrance. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions. It was great to be able to talk to such a skilled staff. This is a Concierge- like practice in all ways except the cost of Concierge. I would think this physician would become a Concierge physician once our health care system changes more. This is the best place I have ever been.
by Rachel xxx.xxx.86.156
February 21, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider late to your appointments?
No, they were on time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.82.85
December 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.82.85
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.114.73
August 30, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.192.117
August 07, 2012
Does this provider promptly return your phone calls?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 23, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 06, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 13, 2011
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