James Halverson, DO,FAAFP

James Halverson, DO,FAAFP
James River Family Practice 11835 Fishing Point Dr St 104 Newport News, VA 23606
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Does this doctor use current and safe equipment?
Yes
Does this provider treat their staff well?
Mostly
by Anonymous xxx.xxx.243.168
April 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.111.129
April 11, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by Terence S. Battle
February 02, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
December 20, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
December 05, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. They always take that extra step to make me feel special. I always enjoy my appointments here. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by J Hooks
September 07, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 26, 2011
Was this family doctor friendly?
Extremely Friendly
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 07, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 10, 2011
I've been going to Dr. Halverson for years and have been very pleased with both his clinical service and customer service in the front office. I would recommend him to others.
by run5k
January 25, 2011
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