Nelly Gonzalez, MD

Nelly Gonzalez, MD
Hanfling Villavicencio Pdtrcs 7617 Little River Tpke Ste 600 Annandale, VA 22003
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.170.4
February 09, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Alison xxx.xxx.81.82
January 14, 2013
Would you recommend this family doctor to others?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.123.35
October 10, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their office was nice and quiet. I was worried it would be overly loud but it was fine. It was easy to get the appointment time that worked for my schedule.
by c
September 06, 2011
Was this family doctor friendly?
Yes
by Anonymous
June 20, 2011
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