Thomas Fame, MD

Thomas Fame, MD
Asthma and Allergy Center 3529 Keagy Rd Salem, VA 24153
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
by Anonymous xxx.xxx.134.183
March 19, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.167.194
February 19, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.246.181
November 14, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.255.193
November 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.114.165
August 15, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 05, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
October 19, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have helpful information available online?
Yes
by Anonymous
October 12, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes
by Anonymous
May 18, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 05, 2011
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