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Douglas Mower, MD

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Douglas Mower, MD
(35 Reviews)
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226 N 1100 E Ste A American Fork, UT 84003
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They gave me sufficient information to make a decision about my treatment plan. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They have really great customer service here. They always put their customers first, regardless of the situation.
by Zane
December 21, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you experience unnecessary pain during your visit?
No
by Anonymous
December 20, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 30, 2011
Was this provider's staff friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 27, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
September 27, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
August 15, 2011
I will absolutely return. Dr. Mower has been my physician for many years. It is obvious that he tries hard to ensure that his patients are taken care of and that they know he cares about their well-being. He always knows who I am and is thoughtful in his diagnosis of my current condition. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Linda Goodwin
June 20, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes
by Anonymous
June 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you recommend this provider to others?
I Already Have
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 08, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 01, 2011
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Map and Directions
226 N 1100 E Ste A, American Fork, UT 84003